Why Freight Operations Managers Are in High Demand Globally

The Expanding Scope of Freight Operations

Freight operations has become one of the most complex and fast-paced areas of the logistics industry. With increasing trade volumes, tighter delivery timelines, and ever-shifting geopolitical pressures, companies are relying more than ever on their operations teams to keep cargo moving. Freight operations managers are at the centre of this activity—coordinating transport, resolving bottlenecks, and ensuring compliance with international regulations.

The role has evolved far beyond dispatching and paperwork. Today’s operations managers must be tech-savvy, data-literate, and confident in making time-critical decisions across multiple modes of transport. Whether managing an air freight consolidation, troubleshooting a cross-border customs issue, or reallocating containers in response to a rail delay, the pressure is constant—and the need for talent is urgent.

As companies expand their logistics networks into new markets, the ability to scale freight operations without compromising service is essential. That means businesses need experienced people who understand how to run a multi-country, multi-modal operation—and those individuals are in short supply.

What Makes the Right Operations Manager

Not every logistics professional is cut out for freight operations management. It’s a role that requires sharp attention to detail, excellent communication, and the ability to lead under pressure. Operations managers must deal with internal teams, customers, customs agents, and third-party carriers—often all at once.

Strong candidates typically come from hands-on freight backgrounds. They’ve worked their way up through roles like import/export coordination, transport planning, or warehouse management. They understand what can go wrong in a supply chain, and they know how to fix it fast. That real-world experience makes them valuable, especially in global trade where regulation and carrier availability can vary dramatically from region to region.

Beyond experience, companies also look for operations managers who can lead teams. In high-volume environments, keeping morale high, workloads balanced, and processes streamlined is critical. That’s why many firms are investing in leadership training and performance development for their operations staff—to retain them and build a future pipeline of senior talent.

Global Demand Is Driving International Hiring

Because freight operations is a skillset that translates across markets, many companies are expanding their hiring searches internationally. Forwarders and 3PLs in the UK, Europe, the U.S., LATAM, and Asia are all seeking experienced freight operations talent—and they’re open to remote setups or relocation for the right candidate.

We’re seeing especially strong demand in cities with large port or airport operations: places like Rotterdam, Dubai, Singapore, Miami, Toronto, and Hamburg. These markets act as gateways for cargo movement and require operations professionals who can handle a wide range of cargo types and customer needs.

At Atlas Global Talent, we help logistics companies around the world build high-performing operations teams. Whether you're a freight forwarder scaling in the U.S., a 3PL looking to expand in Asia, or a regional carrier trying to streamline your import/export processes, we can connect you with freight operations professionals who know the space and know how to deliver. Our reach spans the UK, Europe, USA, Canada, LATAM, and Asia—giving you access to global expertise wherever you need it.